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Whether you're curious about our custom products, need assistance with an order, or have creative suggestions to share, we're all ears. Your thoughts matter at UNIDAZE.

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Have questions about personalizing your perfect item? Need assistance with your order? Want to share ideas for new custom products? Just want to tell us how much you love your personalized creation? At UNIDAZE, every piece of feedback helps us craft better personalized experiences. We're committed to responding promptly and making your custom journey as seamless as possible.

hello@unidaze.com

3722 73rd St
Jackson Heights, NY 11372,
United States

Customer Service Hours:
Monday-Friday: 9am-6pm EST
Response time: Within 12 hours

1. Introduction Welcome to UNIDAZE.COM ("we," "our," or "us"). By accessing or using our website (UNIDAZE.COM) and services, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding to use our site or making any purchases. 2. Definitions "Website" refers to UNIDAZE.COM "Products" refers to all items available for purchase through our website, including but not limited to t-shirts, tank tops, candles, and other personalized merchandise "Customer," "you," or "your" refers to the person or entity accessing or using our website and services "Content" refers to all materials, designs, text, graphics, and other information displayed on our website 3. Account Registration 3.1 User Accounts You may need to create an account to make purchases You must provide accurate and complete information You are responsible for maintaining the confidentiality of your account You must be at least 18 years old to create an account 3.2 Account Security You are responsible for all activities under your account Notify us immediately of any unauthorized use We reserve the right to terminate accounts for violations of these terms 4. Products and Services 4.1 Product Information All products displayed on our website are subject to availability We reserve the right to modify or discontinue any product without prior notice Product images are for illustrative purposes only; actual items may vary slightly Colors may appear differently on your screen compared to the actual product 4.2 Design and Manufacturing All designs are original creations by the UNIDAZE design team Products are manufactured and fulfilled through trusted third-party providers We maintain quality control standards through our manufacturing partners 5. Ordering and Payment 5.1 Order Acceptance All orders are subject to acceptance and availability We reserve the right to refuse or cancel any order for any reason We may refuse service to anyone at our discretion 5.2 Pricing and Payment All prices are in USD We accept: Shopify Payments Major credit cards PayPal Prices may change without notice Sales tax will be added where applicable 6. Shipping and Delivery 6.1 Domestic Shipping (United States) FREE shipping on all U.S. orders Processing time: 24 hours FREE Standard Shipping (3-7 business days) 6.2 International Shipping Worldwide shipping available Delivery timeframe: 7-14 business days Customs delays may extend delivery time Customer responsible for duties and taxes 7. Returns, Refunds, and Exchanges 7.1 Return Policy 14-day return window from delivery date Items must be unused with original packaging Custom items non-returnable unless defective 7.2 Refund Options UNIDAZE Wallet Credit (fastest option) Original payment method (5-10 business days) Shipping costs non-refundable 8. Intellectual Property Rights 8.1 Copyright and Trademarks All content is protected by copyright law UNIDAZE name and logo are registered trademarks Unauthorized use strictly prohibited 8.2 Copyright Claims To report copyright infringement: Email: copyright@unidaze.com Include in your report: Description of copyrighted work Location on our website Your contact information Statement of good faith belief Statement of accuracy under penalty of perjury We will respond within 48 business hours 8.3 User Content You retain rights to your submitted content You grant us license to use submitted content We may remove any content at our discretion 9. Prohibited Activities Users must not: Violate any laws or regulations Impersonate others Submit false information Attempt to access restricted areas Use the website for unauthorized commercial purposes Engage in data mining or scraping Upload malicious code Interfere with website functionality 10. Disclaimer of Warranties Website provided "as is" No warranties of any kind No guarantee of continuous service We are not responsible for third-party content 11. Limitation of Liability 11.1 General Limitations Not liable for indirect damages Maximum liability limited to purchase price No liability for: Service interruptions Data loss Technical failures Third-party actions 11.2 Force Majeure We are not liable for failures due to: Natural disasters Government actions Civil unrest Technical failures Other circumstances beyond our control 12. Indemnification You agree to indemnify and hold harmless UNIDAZE from: Claims arising from your use Violations of these terms Copyright infringement Unauthorized account use 13. Privacy and Data Protection See Privacy Policy for data handling We use industry-standard security We may use cookies and tracking We comply with applicable privacy laws 14. Modifications 14.1 To Terms We may modify terms at any time Changes effective immediately Continued use implies acceptance 14.2 To Website We may modify website at any time No notice required for changes May suspend service temporarily 15. Dispute Resolution 15.1 Informal Resolution Parties will attempt informal resolution 30-day cooling-off period Written notice required 15.2 Legal Proceedings Venue: New York courts Choice of Law: New York State law Waiver of jury trial No class actions 16. Contact Information Customer Service: hello@unidaze.com Copyright Claims: copyright@unidaze.com Legal Inquiries: legal@unidaze.com 17. Severability If any provision is found unenforceable: Provision will be modified Remaining terms stay in effect Court may reform provisions 18. Entire Agreement These terms constitute entire agreement Supersede prior agreements No other warranties or representations By using UNIDAZE.COM, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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